DHANA SAGAR
CHAVVAKULA

- Managed stakeholder relationships and delivered 100% of assigned projects on time, ensuring seamless operations for a line of business processing 65% of new driver activations. - Designed and implemented new initiatives that improved operational efficiency, contributing to a 15% increase in driver activation rates and supporting the economic growth of the business unit. - Led cross-functional collaborations to streamline the onboarding process, reducing activation time by 20% and enhancing the experience for approximately 4k drivers per month. - Monitored and analysed key metrics, identifying opportunities for process optimization, resulting in a 5% savings in operational costs. - Trained and mentored new team members, increasing team productivity and contributing to a culture of continuous improvement. - Maintained service records and analysed data to identify trends and patterns, providing insights to senior management to inform business decisions. - Responsible for managing the supply hours in the US and Canadian markets by assisting drivers and delivery personnel to get their accounts activated, resolving their issues quickly and efficiently.

- Reimagined workflow of MFG, R&D and Engineering requests through our buyers to improve purchase request turnover time by 30% - Strategically reassigned vendors to the purchasing team to improve efficiency of purchasing and production by 20% - Negotiated contracts with critical vendors and suppliers to achieve long term discounts of over 40% and maximum savings for a single vendor - Verified BOMs and released work orders in ERPAG complying with Just in Time (JIT) principles in order to reduce on WIP inventory times by 25% - Integrated ERP/MRP system automations, reducing procurement cycle times by 30%. Developed standard operating procedures (SOPs) for procurement requests, improving cross-functional efficiency - Kept performance metrics of my team/suppliers to drive continuous improvement. Implemented vendor scorecards to track supplier performance, leading to a 15% improvement in on-time deliveries - Negotiated and secured multiple contract agreements and with favorable conditions such as payment terms, min stock, RMA and refurbished inventory for both parties

- Strategically optimized, managed production orders and capacity utilization, generating an average of 300,000 INR in monthly revenue. Instrumental in reducing past due within a year, representing a remarkable ~43% reduction - Successfully scheduled manufacturing of parts, ensuring on-time delivery and customer satisfaction while maximizing capacity utilization, maintaining optimal inventory levels and follow-up communication as required - Identified Critical Path Methods (CPM), risk mitigation methods to ensure deliverables and milestones are met within the timeline - Managed warehouse team to optimize inventory control processes and mitigate inventory level variances, enhancing accuracy, successfully reducing variance. - Led cross-functional collaboration with R&D, Engineering, Operations, and Master data teams, resulting in the elimination of redundant steps in the routing and BOM using SAP which improved internal costing and reduced lead times for customers by 20% - Coordinated effectively with multiple suppliers, managing purchase requisitions, orders, quotes, deliveries, and goods receipts to maintain a smooth supply chain process - Led multiple weekly meetings with suppliers, customers and stakeholders presenting and tracking the KPI. Suggested various initiatives to improve the efficiency of product movement through the process including cost savings

- Implemented Agile, Scrum framework, conducting Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, managing product backlog and sprint progress - Ensured that the projects are delivered on time, within scope. Tracked project milestones against success metrics - Developed and executed production plans with cross-functional teams to meet customer demand and optimize resources and improve costs by 15% - Facilitated customer feedback collection and issue reporting through JIRA, collaborating for effective resolution of glitches in the software of kiosks - Coordinated effectively with multiple suppliers, managing purchase requisitions, orders, quotes, deliveries, and goods receipts to maintain a smooth supply chain process - Oversaw maintenance and calibration of production equipment, developing preventive maintenance schedules. Minimized downtime by troubleshooting equipment as needed on an average of 20% - Analyzed equipment performance data using Excel to identify and implement improvements - Maintained accurate records of production activities, including process documentation, standard operating procedures, and performance metrics on Confluence. Prepared reports and presentations to communicate results, KPI’s and recommendations to management

- Managed Purchase Orders (PO), Quotes (RFQ), Purchase Requisitions (PR), Delivery Orders (DO), Minimum Orders Quantities (MOQ) to the suppliers and clients based on the project requirements and inventory available - Optimized supplier relationship management, focusing on improving supplier performance and reducing lead time - Conducted supplier assessments and negotiations to improve pricing, terms, and delivery schedules, resulting in a 15% reduction in procurement costs. Kept performance metrics to track supplier performance and drive continuous improvement - Distributed materials and supplies to multiple locations, which collectively support over 100 customers and generate monthly revenue - Awarded 2 long-term contracts to suppliers, locking in prices 20% below market average. Analyzed profit and loss margins, making adjustments to achieve revenue goals - Prepared and presented the business case for expanding production of products, resulting in 30% increase in revenue while costs only increased 10%